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Latham Ford is seeking a charismatic, motivated, and hard-working individual to join its growing Internet department. The primary role of this position will be to communicate with potential customers by email, phone, and text to generate appointments and opportunities for both new and pre-owned vehicles. Applicants need to have a strong work ethic, positive attitude, and exceptional communication skills (both written and verbal). Above-average computer skills are also preferred.

Responsibilities include:

  • Respond to customer inquiries regarding new and pre-owned vehicles, or other online requests, in a timely and professional manner.
  • Field phone calls and email requests from Internet clients.
  • Set sales appointments with clients and coordinate scheduling.
  • Follow-up with new and existing clients to ensure their satisfaction and generate additional opportunities.
  • Utilize dealership CRM system to keep accurate records of all daily incoming and outgoing communication with clients, as well as schedule future follow-up.
  • Have thorough knowledge of dealership products, inventory availability, services, and processes.
  • Meet or exceed regular performance goals.
  • Maintain the high standard of excellence in customer service, set by Latham Ford and the Ford brand.

Qualifications for applicants:

  • Excellent communication skills, both written and verbal.
  • Experience in customer service highly preferred.
  • Professional appearance and work ethic.
  • Strong organizational and multitasking abilities.
  • Above-average typing ability and professional grammar.
  • Team player with a positive attitude.
  • Technical skills, including: Microsoft Office, email, text, scanning, and emailing attachments.
  • Resourcefulness and ability to adapt and learn new skills or tasks as needed.


You will work with customers to find the best fit for their needs and their budget. You are expected to be an expert in Ford products, to be able to answer customer questions and showcase the technology of our cars, trucks and SUVs. You represent the best of Latham Ford, and your customer service should earn positive reviews and excellent survey results.


  • Exceptional written and verbal communication skills.
  • Excellent product knowledge, retention and problem solving skills a must.
  • Previous automotive sales experience is a plus.


Sales representative to work on business to business client relationships for dealership sales department.

Candidate should possess a strong working knowledge of commercial Light / Medium duty trucks. Ford experience is a plus.


  • Accountable to meet or exceed quotas.
  • Develop and present sales proposals to existing and potential clients.
  • Exceptional written and verbal communication skills.
  • Ability to close, write-up and deliver prospects, including follow up.
  • Excellent product knowledge, retention and problem solving skills a must.
  • Excellent contacts and connections with businesses is a Plus.

Latham Ford

637 Columbia St Ext, Latham, NY 12110

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637 Columbia St Ext • Latham, NY 12110

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Today's Hours:

Open Today! Sales: 8:30am-8pm

Open Today! Service: 7am-6pm

Open Today! Parts: 8am-5pm

[schema type="organization" orgtype="LocalBusiness" url="" name="Latham Ford" description="" street="637 Columbia St Ext" city="Latham" state="NY" postalcode="12110" country="United States" email="" phone="518-785-4161" logo=""]
Latham Ford
Latham Ford
637 Columbia St Ext
Latham, NY, 12110 United States
Latham Ford 42.762541, -73.7546617.

Latham Ford

637 Columbia St Ext Latham, NY
Phone: 518-785-4161


Phone: 518-785-4161


Phone: 518-785-4161


Phone: 518-785-4161

42.762541 -73.7546617